The increased cost of offering employee benefits has led to the need for employers to sponsor employee-paid voluntary benefits; and with it, enhanced communication and a technology-based platform. As a premier enrollment firm, our commitment to our clients is demonstrated by our strategic approach to voluntary benefits.
At Voluntary Benefits Services (VBS), we effectively manage this quickly growing area for employers who want to sharpen their competitive edge, round out their existing benefit plan offerings, enhance their ability to recruit effectively and retain their best employees. Offering voluntary benefits also adds value to an employer's existing core benefit plan with no additional cost to the company's bottom line. Whether an employer works directly with VBS or through a broker/consultant, we have the right voluntary solutions.
Partnering with VBS means that we effectively manage all aspects of enrollment and technology for our clients in order to streamline administration and process. The VBS team helps choose from a wide array of voluntary benefit programs and fully supports our clients' overall benefits strategy.
VALUE PROPOSITION
VBS' reputation has been built on years of experience delivering value in the work-site arena and is driven by a knowledgeable team of experts who prove to be a strong differentiator to our clients. Client satisfaction is the cornerstone of our service model; it is delivered through our access to robust competitive intelligence, superior execution and claims advocacy. Our clear focus on - and thorough understanding of - our clients' needs has allowed us to forge long-term relationships that remain strong despite an increasingly competitive landscape. In addition, our relationships with all the major voluntary carriers continue to prove extremely valuable in setting VBS apart as a leader in voluntary benefits and in providing best-in-class solutions for our valued customers.
- Human Capital Asset Management - VBS' Benefit Advisors, Account Managers and Enrollers are highly skilled and trained to offer solutions tailored to the needs of each client and personalized options for all of their employees.
- Competitive Intelligence - Our vast knowledge of the marketplace, combined with an understanding of carrier products, has proven to be a valued asset to our clients and the brokers/consultants that support and advise them.
- Consultative Guidance - One-on-one advice and extraordinary service ensures that our clients receive the information they need and attention they deserve.
- Claims Advocacy - Our claims processing approach is unique to the marketplace. Claims advocates help policyholders answer questions, complete claim forms, troubleshoot issues and expedite claim payments.